Receiver

A receiver (also called the consignee) is the party accepting the freight at the delivery destination. Receivers include retail stores, distribution centers, construction sites, manufacturing plants, and any facility that has ordered goods. The receiver inspects the freight upon arrival, verifies it matches the Bill of Lading, and signs the Proof of Delivery.

Receiver facilities vary widely in efficiency. Major retailers like Walmart and Costco have strict appointment windows but relatively efficient dock operations. Smaller receivers may not have dedicated loading docks, requiring creative solutions for unloading. Construction sites often lack paved surfaces and proper equipment. Understanding the receiver's facility before you arrive helps you plan accordingly.

Your interaction with the receiver directly impacts your payment timeline. A clean, damage-free delivery with a properly signed POD means fast payment. Damaged freight, missing items, or late deliveries can trigger claims, deductions, and payment delays. Always inspect your load before opening trailer doors at delivery — if you notice shifting or potential damage, document it before the receiver sees it.